Your WhatsApp. Powered by AI.Always On.
Turn WhatsApp into your smartest team member. Auto-reply to customers, close sales, and manage conversations across your entire business. No coding required.
Every Message Answered. Every Sale Captured.
Everything you need to automate WhatsApp conversations with AI — from instant auto-replies to real-time monitoring.
AI That Talks Like You
Create custom AI templates with your brand voice and let FetchOps handle conversations 24/7.
Never miss a customer message, even at 3 AM.
Instant Answers, Zero Effort
Set up keyword triggers (exact match, contains, starts with, regex) and auto-reply in milliseconds.
Answer FAQs instantly without lifting a finger.
Remembers Every Customer
Three memory modes (no memory, session-based, and full history) so your AI picks up right where it left off.
Customers feel recognized, not like they're starting over each time.
Choose Your AI Engine
Connect Anthropic Claude, OpenAI GPT, Google Gemini, or OpenRouter. Use whichever model fits your budget and needs.
Not locked into one provider. Switch anytime.
See Everything in Real Time
Live WebSocket dashboard showing active conversations, token usage, and connection status across all your WhatsApp numbers.
Full visibility into what your AI is saying on your behalf.
Replies That Feel Human
AI responses are split into natural sentence chunks with realistic typing delays. Customers never feel like they're talking to a bot.
Higher engagement. Fewer "is this a bot?" moments.
Up and Running in 5 Minutes
Connect your WhatsApp number, configure your AI, and start automating — no coding or technical setup required.
Connect Your WhatsApp
Scan a QR code from your dashboard, just like WhatsApp Web. Your number is live instantly.
Build Your AI Persona
Choose an AI model, write a system prompt that matches your brand voice, and set memory preferences.
Set Up Auto-Reply Rules
Create keyword triggers or AI rules so the right messages get the right responses automatically.
Watch It Work
Monitor conversations in real time. Jump in manually whenever you want. AI and humans, side by side.
Connect Your WhatsApp
Scan a QR code from your dashboard, just like WhatsApp Web. Your number is live instantly.
Build Your AI Persona
Choose an AI model, write a system prompt that matches your brand voice, and set memory preferences.
Set Up Auto-Reply Rules
Create keyword triggers or AI rules so the right messages get the right responses automatically.
Watch It Work
Monitor conversations in real time. Jump in manually whenever you want. AI and humans, side by side.
Built for Real Businesses
Cafes, clinics, stores, and agents — see how owners win back hours every day.
Maria
The Busy Cafe Owner
Gets 50+ WhatsApp messages daily asking about hours, menu, and reservations. Can't keep up during peak hours.
Sets up keyword auto-replies for "menu", "hours", and "reserve". Configures an AI template with her cafe's personality to handle everything else.
80% of messages handled automatically. Maria focuses on making coffee, not typing.
David
The Clinic Receptionist
Patients message at all hours asking about appointment availability, prices, and insurance. After-hours messages pile up.
Uses full conversation memory so the AI remembers returning patients. AI template trained on clinic services, pricing, and scheduling policies.
Patients get instant answers at midnight. Morning inbox is already handled.
Aisha
The E-Commerce Store
Customers ask about sizing, shipping, and returns. Same 10 questions, hundreds of times.
Keyword rules handle sizing charts and shipping info. AI rules handle nuanced questions about fabric, fit, and styling. Multiple WhatsApp numbers for different product lines.
Order inquiries answered in seconds. Conversion rate goes up because customers don't wait.
Carlos
The Real Estate Agent
Leads come in via WhatsApp at all hours. Slow responses mean lost deals.
AI template trained on his listings, neighborhood info, and pricing. Session memory means the AI remembers what properties a lead already asked about.
Leads get instant, knowledgeable responses. Carlos follows up with warm leads instead of cold ones.
Enterprise AI. Small Business Pricing.
Not all AI is created equal. Choose the model that fits your use case: fast and cheap for FAQs, powerful and nuanced for sales conversations.
Anthropic Claude
Nuanced conversation, brand voice
Claude Opus, Sonnet, Haiku
Google Gemini
Fast responses, long context
Gemini 2.5 Flash
OpenAI GPT
General-purpose, widely trusted
GPT-4o, GPT-4o Mini
OpenRouter
Budget optimization, model variety
100+ models via single API
Custom Templates
Write a system prompt in plain English. Set temperature, max tokens, and memory mode. Assign different templates to different WhatsApp numbers or individual chats.
Conversation Summarization
Long conversations are automatically compressed so the AI never forgets context, even after hundreds of messages. Configurable thresholds with a dedicated summarization model.
Built-in Data Protection and AI Safety
Every customer message passes through built-in safeguards — your AI cannot be tricked into ignoring instructions, leaking your setup, or changing personality. All conversations, AI replies, and session data are encrypted at rest with AES-256 encryption. Always on — no configuration needed, no extra cost.
Simple Pricing. Start Free.
No hidden fees or long-term contracts. Start with the free plan and scale as your business grows.
Starter
Basic
Pro
Enterprise
All plans include: real-time dashboard, webhook integrations, prompt injection defense, and API access. Token usage resets monthly. Unused plan tokens do not roll over; top-up tokens never expire.
Your Conversations. Your Control.
Enterprise-grade encryption, prompt injection defense, and rate limiting — built into every plan.
Encrypted Conversations
Every message, AI reply, and conversation summary is encrypted at rest. Your chat data is never stored in readable form — only you can access it.
Encrypted Sessions
Your WhatsApp connection credentials are encrypted before storage. Even temporary data held during brief disconnects is protected.
Multi-Layer Encryption
API keys, conversations, session data, and temporary buffers each use their own independent encryption key. One layer can't unlock another.
AI Manipulation Protection
Built-in safeguards prevent customers from tricking your AI into ignoring instructions, changing personality, or leaking your configuration.
Abuse Prevention
Automatic rate limiting on every endpoint stops brute-force attacks and protects your account from misuse.
Secure Authentication
Industry-standard login with short-lived tokens that expire and rotate automatically. Your account stays protected even on shared devices.
Questions? Answered.
Answers to frequently asked questions about setup, AI models, pricing, data security, and account management.
Setup & WhatsApp
Yes. You can use your existing WhatsApp number — no need to buy a separate one. Just scan the QR code from your dashboard, the same way you connect to WhatsApp Web. Your phone stays connected normally.
Yes. FetchOps supports both standard WhatsApp and WhatsApp Business. You can connect either one and start automating replies immediately.
That depends on your plan. Starter supports 1 number, Basic supports 2, Pro supports 30, and Enterprise supports 100. Each WhatsApp number can have its own AI template and configuration.
Most businesses are up and running within 5 minutes. Connect your WhatsApp number, choose an AI provider, write your first system prompt, and your AI is live.
AI & Automation
Not unless you tell them. FetchOps splits AI responses into natural sentence chunks with realistic typing delays that simulate human conversation speed. Most customers cannot tell the difference between AI and a human agent.
Yes. You can send a manual message at any time during an AI-managed conversation. The AI sees your manual messages in the conversation history and stays consistent with what you said.
FetchOps supports Anthropic Claude (Opus, Sonnet, Haiku), Google Gemini, OpenAI GPT, and over 100 additional models through OpenRouter. You can use different models for different WhatsApp numbers or individual chats.
You have full control. Review all AI conversations in real time from your dashboard. Set up custom system prompts to keep the AI on-topic. Conversation memory and automatic summarization help the AI maintain accurate context over long chats.
You create custom system prompts in plain English that describe your brand voice, product knowledge, and response guidelines. You can define different AI templates for different WhatsApp numbers or individual customer chats and configure memory and summarization settings per template.
Yes. From the dashboard, you can describe how the AI should respond to a specific message. The AI model generates the reply using your templates, conversation history, and your instructions.
Yes. You can disable AI replies for any individual chat at any time from the dashboard, and re-enable them whenever you want.
You can configure fallback behaviors: escalate to a human agent, send a predefined message, or route the conversation to specific team members based on the topic. No customer question goes unanswered.
Security & Data
Yes. All your data is encrypted at rest — including customer conversations, AI replies, WhatsApp session credentials, and temporary message buffers. Each data category uses its own independent encryption key, so compromising one layer does not expose another. Authentication uses short-lived tokens that rotate automatically. You control what conversation history is stored through your memory settings.
If your WhatsApp connection drops briefly, any messages waiting to be processed are encrypted and held safely until the connection is restored. Nothing is lost, and no data is stored in readable form while it waits.
No. Every incoming customer message passes through built-in prompt injection defenses. Customers cannot override your system instructions, make the AI reveal your configuration, or change its personality — regardless of what they type.
Billing & Tokens
AI-generated responses pause, but you can still send manual messages to customers. You can upgrade your plan or purchase top-up tokens at any time to resume AI replies instantly. Top-up tokens never expire.
FetchOps offers monthly subscription plans with included AI token allocations. Your token balance resets each billing cycle. You can upgrade, downgrade, or cancel your plan at any time from your dashboard. You can also purchase top-up tokens on demand — top-up tokens are added instantly, never expire, and carry over month to month.
Yes. You can switch to a different plan at any time from your dashboard. Changes take effect on your account right away — no need to contact support.
Yes, you can cancel anytime from your dashboard. Your plan stays active until the end of your current billing period, so you keep full access until then. If you change your mind, you can reactivate before your billing period ends.
You can purchase a top-up token package from your dashboard at any time. Tokens are added to your account instantly. Unlike monthly plan tokens, top-up tokens never expire and carry over from month to month.
Plan tokens are always used first. Since plan tokens reset each month, the system prioritizes using them before dipping into your top-up balance. This way, your purchased top-up tokens are preserved as a persistent reserve.
Yes. All your invoices and receipts are available in your dashboard. You can view or download them at any time.
Yes. You can update your payment method at any time from your dashboard. The change applies to all future charges.
A token is a unit of text — roughly one word or part of a word — that is processed by an AI model. Both the messages you send and the AI replies consume tokens. Your dashboard shows real-time token usage so you always know where you stand.
No. You can start with the free Starter plan immediately, with no credit card required. The Starter plan includes 50,000 input tokens, 1 WhatsApp number, and 1 AI template.